COMMON QUESTIONS

What should I do if I encounter abnormal situations during product browsing and selection?
      If you meet unexpected issues while browsing or picking products, you may try refreshing the page or re-entering the product interface first. Our support team will try our best to assist you in handling relevant anomalies if basic operations fail to solve the problem.
Is it possible to adjust product selection intentions after preliminary confirmation?
      In most conventional cases, relevant adjustment operations are accessible for users. We will follow standard service processes to respond to your adjustment needs as appropriately as possible.
How can I obtain effective guidance for product use?
      Detailed usage guidelines are attached to corresponding product content pages. You may refer to the public guidance information released on the platform for standard product operation and use.